Shipping policy

Shipping Rates & Delivery

We strive to get your order to you as quickly as possible. We offer worldwide shipping with the following terms:

  • Standard Shipping: Calculated at checkout

  • FREE Shipping: Available for eligible orders

Processing & Transit Times

  • Processing Time: Orders are typically processed and prepared for shipment within 1-2 business days.

  • Estimated Delivery: Once shipped, delivery usually takes 5/10 business days, depending on your location and local customs processing.

Please note that delivery times are estimates and are not guaranteed.

Shipment Confirmation & Tracking

As soon as your order is on its way, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking information will be active within 24–48 hours.

Delays & Issues

We work with reliable global carriers to ensure timely delivery. However, please understand that:

  • Carrier Delays: We are not responsible for delays caused by shipping carriers, high-volume seasons (like Black Friday or holidays), or extreme weather conditions.

  • Incomplete Addresses: We are not liable for orders that are undelivered due to incorrect or incomplete shipping information provided at checkout.

If your order is significantly delayed, please contact us at infoskinise@gmail.com with your order number, and we will do our best to assist you in tracking its progress.